Privacy Policy
Effective Date: April, 2025
1. Information We Collect
We collect information about you in several ways, including:
Information You Provide: When you use our Services, you may provide us with information such as your name, email address, phone number, billing information, shipping address, and other personal information during account creation, order placement, or contact form submissions.
Information We Collect Automatically: When you use our Services, we may automatically collect information about your device and how you interact with our Services, such as your IP address, browser type, operating system, browsing history, and location information.
2. How We Use Your Information
We use your information for various purposes, including:
Processing Orders: We use your information to process your orders, including payment processing, order fulfillment, and shipping.
Providing Customer Support: We use your information to respond to your inquiries and provide customer support.
Communicating with You: We may use your information to communicate with you about your orders, including order confirmations, shipping updates, and returns information. We may also send you marketing communications, such as newsletters, promotions, and special offers, if you have opted in to receive them.
Personalizing Your Experience: We may use your information to personalize your experience on our website, such as displaying products that may be of interest to you based on your browsing history.
Analyzing and Improving Our Services: We may use your information to analyze and improve our Services, such as understanding how users interact with our website and identifying areas for improvement.
Protecting Our Rights and Safety: We may use your information to protect our rights and safety, such as preventing fraud and abuse.
3. Sharing Your Information
We may share your information with third parties, such as:
Shipping Carriers: We share your shipping information with shipping carriers to deliver your orders.
Payment Processors: We share your payment information with payment processors to process your orders.
Service Providers: We may share your information with service providers who help us provide and improve our Services, such as data analytics providers and marketing agencies.
Business Partners: We may share your information with business partners who offer products or services that maybe of interest to you.
Legal and Safety: We may share your information with law enforcement and other authorities if we believe it is necessary to comply with the law or to protect our rights or safety.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about your use of our Services. You can control the use of cookies through your browser settings.
5. Your Rights
You have the right to access, correct, and delete your information. You can also object to the processing of your information and request that we restrict the processing of your information.
6. Data Security
We take reasonable steps to protect your information from unauthorized access, use, and disclosure.
7. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes to this Privacy Policy by posting the updated policy on our website.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at customerservice@vyklo.com.
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Vyklo is one of the leading global innovators in cordless vacuum technology, recognized as one of the world's top manufacturers in home cleaning solutions.
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